There are different instructions for password updates for Mac and Windows computers. Also, the instructions vary whether you are on-site connected directly to the Ripley’s network, or off-site. After you have updated your password, remember to also update all of your mobile devices with the new password to avoid account lockouts.
*Note: New password must be at least 11 characters, contain one uppercase letter, one lowercase letter, one number, and one special character.
Please select the detailed instructions for your scenario:
Desktop: Windows
In Office
Windows computer connected to Ripley’s network.
Perform the following steps to change your password on a Windows computer while on the Ripley’s network.
1.) To change the password using a PC: press ctrl+ alt+ delete and you will see a screen similar to this:
2.) Choose “change password” on the following screen.
Out of Office
Windows computer offsite
To change your password while you are offsite with your Windows computer perform the following.
1.) Log into your computer with your current password.
2.) Log into Cisco anyconnect VPN with your current password.
3.) While connected to vpn press control + alt +delete and select “Change a password” on the following screen.
4.) Change your password on a screen similar to the following.
5.) After changing your password please restart your computer.
6.) Also update your password on every mobile device.
Desktop: Mac
OFFICE 365 ONLINE
1. On your web browser, go to https://www.office.com/ and sign in using your Ripley’s email.
2. Click on your photo or initials located at the top-right corner of the page, and then click on view account.
3. On the next page, click on Password from the left-hand panel.
4. Lastly, this will take you to the page where you can update your password.
5. Select Submit.
6. Also update your password on your mobile device.
No Company Computer (e.g. franchisee)
OFFICE 365 ONLINE
1. On your web browser, go to https://www.office.com/ and sign in using your Ripley’s email.
2. Click on your photo or initials located at the top-right corner of the page, and then click on view account.
3. On the next page, click on Password from the left-hand panel.
4. Lastly, this will take you to the page where you can update your password.
5. Select Submit.
6. Also update your password on your mobile device.
Mobile: Apple Device
iPhone. iPad, etc.
Changing Password on Apple Device
Perform the steps below to hange your email password in the Apple Mail App
1. On your iPhone, go to your Settings app
2. Scroll down to Accounts and Passwords
3. Select your Ripley’s email account
4. Tap on your email account
5. Update the password in the field.
Mobile: Android Device
Phone, Tablets, etc.
Change Password on Android Device
Perform the following steps to update your password on an android device.
There are many different android devices and email apps, there will be some differences with your particular setup. If you have specific questions, please do not hesitate to call IT.
1.) Inside of your mail app select settings.
2.) Select your work account and on the following screen scroll down to select incoming settings.
3.) Enter in your new password in the password field then select done.
4.) Select “Done”.
